399bar Privacy Policy: How We Handle Your Information
399bar collects only the information needed to operate your wallet, process transactions through bKash, Nagad and Rocket, and keep your session secure. This policy explains exactly what we collect, why we hold it, and what choices you have — access and use of this platform depend on your local law and eligible regions.
Account data handled first-party
bKash, Nagad, Rocket transaction context
Your access rights clearly stated
Jurisdiction-dependent availability
POLICY POSTURE
What This Policy Covers and How We Operate
When you open an account with us, we collect the registration details you provide — your name, contact information and any wallet identifiers linked to payment methods such as bKash, Nagad or Rocket. We use this information to operate your account, process deposits and withdrawals, verify your identity where required, and communicate account-level notices to you directly. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors is limited to what those processors require to complete a transaction — for example, the mobile number tied to your bKash or Nagad wallet when you initiate a transfer. We retain account records for the period required by applicable regulations in the jurisdictions where we operate. If your account becomes inactive, data retention follows the schedule set out in our internal records policy, which you can request by contacting our support team. Cookies and session data are used to keep your login active and to remember your lobby preferences across visits; you can adjust browser cookie settings at any time. This policy applies to data collected through the 399bar website. It does not govern third-party sites you may reach via external links. Access to and use of this platform depends on your local law and the eligible regions we serve.
bKash wallet ID
Nagad transfer record
Rocket payment context
Account session data
Browser cookie preference
POLICY BOUNDARIES
Where This Policy Applies and What Falls Outside It
Not every data interaction on or around this platform falls under the same rules. Understanding the scope helps you know when our policy protects your information and when another party's terms apply instead. We cover four distinct areas below so the boundary is clear before you proceed.
Account Access
Data collected when you register, log in or update your profile sits fully within this policy. That includes your email address, mobile number and any account security details you set. We control how this data is stored and processed.
Transactions
When you move funds using bKash, Nagad or Rocket, the transaction passes through the payment processor's own systems. We receive a confirmation record; the processor handles the financial data under its own terms, not ours.
Site Content
Game session data — rounds played, lobby preferences, live table history — is stored in our system under this policy. It is used only for account management and is not shared with studios or providers for advertising purposes.
Third-Party Services
External links, embedded content or support tools operated by parties other than 399bar fall outside this policy. We cannot control how those services collect or use your data, so review their terms separately before interacting with them.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
You have concrete options when it comes to the data we hold on your account. Reviewing your stored details is straightforward: log in and open the account settings page, where your registered contact information and linked wallet details are displayed. If any detail is incorrect — a mobile number, an email address or a name — you can edit it directly from that same settings screen, or raise a correction request through our support channel if the field is locked for security reasons. Transaction records tied to bKash, Nagad or Rocket deposits and withdrawals are visible in your account history tab; you do not need to contact support to access those logs. If you want to ask a question about how we hold a specific piece of your data, or if you believe a record should be removed, you can submit a written request to our support team. We will acknowledge your request and respond through the channel you used to send it. Your ability to exercise these rights may depend on applicable local law and the eligible region through which you access this platform.
Review Your Records
Open the account settings page after logging in to see your registered details, linked wallet identifiers and contact information all in one place.
Correct Account Details
Edit editable fields directly in account settings. For locked fields, submit a correction request through our support channel and we will process it after identity confirmation.
Raise a Data Question
Send a written query to our support team naming the specific data point you are asking about. We respond through the same channel you used, whether that is live chat or email.
Request Data Removal
Write to us via the published support route to request deletion of a specific record. We will review it against retention requirements and confirm the outcome to you directly.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about how your data is handled, or if you want to submit a correction or removal request, the routes below are the ones we actively monitor for privacy-related queries. Use the channel that works best for your device — all three connect to the same support team.
Live Chat
Open the chat widget from any page on 399bar while logged in. State that your query is a privacy matter at the start so the agent can route it correctly.
Email Support
Send your privacy request to the support email address published in the Contact section of this site. Include your registered mobile number so we can locate your account record.
Account Help Form
Use the in-account help form under Account Settings to submit a formal data query. This route creates a ticket reference you can track from your account dashboard.
DATA HANDLING PRACTICE
How We Protect and Manage What We Hold
Our approach to data handling is built around keeping your information limited, purposeful and accessible to you at any time through your account settings. We do not hold data beyond its operational purpose, and we do not share it outside the scope described in this policy.
Cookies and Session Data
We use session cookies to keep you logged in and to remember lobby preferences between visits. These are functional cookies only. You can clear or block them through your browser settings; doing so may require you to log in again on your next visit.
Account Security
Access to your stored account data is restricted to authenticated sessions. If you believe someone else has accessed your account, change your password immediately from account settings and notify our support team through the live chat or email route.
Data Retention
We keep account and transaction records for the period required under applicable regulations in the regions where we operate. Once that retention period expires, records are removed from active systems. You can request details of the schedule via our support team.
Policy Updates
When we update this policy, the revised version is published at this URL with the effective date noted at the top of the page. Continued use of your account after a posted update means you have had the opportunity to review the changes.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About Your Privacy
These are the questions we receive most often about account data, privacy choices and how this policy works in practice for Bangladesh. If your question is not covered here, use the live chat or email route described in the contact section above.
What personal data does 399bar collect when I register?
We collect the details you enter during registration: your name, email address, mobile number and any wallet identifier you link for payments such as bKash or Nagad. We do not collect data beyond what is needed to open and operate your account.
Does 399bar share my data with bKash, Nagad or Rocket?
When you initiate a transaction, we pass the minimum information required to complete it to the relevant payment processor. That might be your registered mobile number for a bKash or Nagad transfer. We do not share your data with those processors for any purpose other than completing the transaction you requested.
How do I see what account data 399bar holds on me?
Log in and open the account settings page. Your registered contact details and linked wallet identifiers are displayed there. Your deposit and withdrawal history — including bKash, Nagad and Rocket transactions — is in the account history tab.
Can I ask 399bar to correct or delete my data?
Yes. For editable fields, update them directly in account settings. For locked fields, or if you want a specific record removed, submit a request through live chat or the support email. We will respond after confirming your identity and reviewing the request against retention requirements.
Does this policy apply if I access 399bar from Bangladesh?
This policy covers data collected through the 399bar website regardless of where you access it. However, your ability to use the platform at all depends on your local law and the eligible regions we currently serve. Please check that access is lawful in your location before proceeding.
How do I know when the privacy policy has been updated?
We publish the updated policy at this URL and note the effective date at the top of the page. We may also send a notice to your registered email address for significant changes. Checking this page periodically is the most direct way to stay current with any revisions.
Casino / Slots